In the course of using or availing our products and services we do take good care of our customer’s personal information especially that is of a confidential nature. We at DirectNET Broadband respect and give high priority to the privacy of all customers and are committed to maintain the privacy and security of the personal information which is provided by our customers. DirectNET takes all the necessary and reasonable measures to protect the confidentiality of the customer information and its transmission through the web. While no data transmission over the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to ensure the protection of your information.

Personal Information
  • Our Services registration form requires you to give us contact information like your name and email address. We collect personal information from our customers on a voluntary basis. Personal information may include name, title, company, address, phone number, email address, and other relevant data.
  • We collect and use personal information for business purposes in order
    1. To seek your feedback or to contact you in relation to those services offered by us.
    2. To process orders or applications submitted by you.
    3. To administer or otherwise carry out our obligations in relation to any agreement you have with us.
    4. To anticipate and resolve problems with any goods or services supplied to you.
    5. To create products or services that may meet your needs.
    6. To process and respond to requests, improve our operations, and communicate with visitors about our products, services and businesses.
  • DirectNET will limit the collection and use of customer information only on a need-to-know basis to deliver better service to the customers. DirectNET may use and share the information provided by the Customers with its affiliates and third parties for providing services and any service-related activities such as collecting subscription fees for such services, and notifying or contacting the customers regarding any problem with, or the expiration of, such services. In this regard, it may be necessary to disclose the customer information to one or more agents and contractors of DirectNET and their sub-contractors, but such agents, contractors, and sub-contractors will be required to agree to use the information obtained from DirectNET only for these purposes.
  • DirectNET will not use, sell or share, with any one, any information collected for direct marketing purposes.
  • DirectNET may disclose personally identifiable information about you to third parties when
    1. It has your consent to share the information.
    2. It needs to share your information to provide the product or service you have requested and given your consent.
    3. It has to cooperate with the investigations of purported unlawful activities or in connection with security related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements.
    4. It believes in good faith that such action is necessary to protect and defend the rights and related property of DirectNET and that of its customers.
    5. It uses reasonable precautions to keep the information disclosed to it secure.
    6. It finds necessary to act to protect the interests of DirectNET, its affiliates, or its members, constituents or of other persons.
  • By entering our service area you are consenting to the terms of our information privacy policy and to our continued use of previously collected information. By submitting your personal information to us, you will be treated as having given your permission for the processing of your personal data as set out in this policy.

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below. If you wish to change or delete any of the personal information provided at the time of subscription, e-mail at

Revision of the Policy

We may change this Privacy Policy from time to time and you should check these regularly. Amendments to this policy will be effective when posted. Your use of the services we provide will be believed as an acceptance of the existing Privacy Policy.

If you have any specific queries or comments regarding our Privacy Policy.
Please email us at: or call us at +91-9534909595.

Get Started Today!

You may contact us for any kind of query regarding Internet Service.

We will deal with you and welcome you on priority.

Get in Touch with us !

303, R K Niwas, Adjacent to Ishan Girls School,
Bailey Road, Patna, India - 801503
Phone : +91-8595-24-24-61
E-mail :

Have Fun on Social !